Chief Civilian Director

Sandra J. Hentzen, CPHR, CEC

In 2018, Sandra joined the Independent Investigations Office of BC, an independent branch of the Ministry of Attorney General, as the chief operating officer. On May 8, 2024, Sandra was appointed interim chief civilian director (CCD) following the retirement of CCD Ronald J. MacDonald, KC.  

Sandra brings a wealth of experience in the human resources (HR) field and has held executive roles for the past 15 years. Before the IIO, Sandra was the Vice President, HR at Coast Mountain Bus company for two years, and the Executive Vice President, HR for six years before retiring from TransLink in 2015. In addition to her significant experience, Sandra holds Chartered Professionals in Human Resources (CPHR) and Certified Executive Coach (CEC) designations. 

Sandra is a strong people leader and mentor with practical experience in conflict resolution, workplace investigations and mediation. As a certified executive coach, seeing others succeed is very rewarding to her.  

Sandra is a Director on the Options Community Services Board and is a volunteer caregiver support group facilitator with the Alzheimer’s Society of BC.